'08 Lux Straps

Tony · Since 28 Aug 2006 940 Posts Portland Opinionated

So whats the deal with this...I just got these from Gorge Performance less than 1 year ago and I probably adjusted them about 6 times....So about a month ago...I see this...they are falling apart...Anyone else with the same problem...? Am I doing something wrong..?
These straps are pimpy and very comfortable but at this rate, I don't think these will last me through the summer for sure....Do I need to get out the scotch tape on a pair of straps that I paid over 130 bucks - less than 1 year ago...? Kinda bumbed about this...!!!
Whats the life expectancy on these things anyway...?

stringy · Since 23 Jun 2006 1738 Posts vancouver XTreme Poster

tony,
i actually have the exact same setup and had the same thing happen last month.
adjusting it because I use two different pairs of booties during the winter season and it ripped right on the beach.
I just went out anyways and had it flopping around while I rode.
I ended up repairing it with some seam grip I had leftover from a wetsuit repair.
Not as much as an issue in the summer time when you hardly adjust your straps.
I'm sure if you hit up tekko, he'd resolve it in an instant. he stands behind his products.

Sol-flyer · Wed Apr 01, 09 8:19 pm

tony,...There is a very easy and quick fix, But you will need an industrial sewing machine that does a straight stitch.

if you look at the stitching of the strap you will see they only went around the very outside one time and the stitching becomes frayed and loose very quickly along the velcro. What i did is sew the crap outta that thing about a million times across the enitre strap so that it will never happen agian.....I like to think of it as "americanized"

I'm sure L.F. will replace anything regarding faulty craftsmanship. Wink

forrest · Wed Apr 01, 09 8:21 pm

Give Pepi a call and see if he can do anything for you in terms of Warranty.

Tony · Since 28 Aug 2006 940 Posts Portland Opinionated

I guess for a temporary fix, the stitch and glue thing might work...
I'm not sure if Pepi could help me since I purchased these at Gorge Performance...
My wish list....to get a replacement pair....
Like I said, I don't even remember adjusting these all that much...
My old man does car upholstery - showed him the straps and he said
he thinks it's a combination of moisture and poor thread....
Hmmm, aren't these things designed for the water... Confused

Well, I'm not going to worry about this too much...I'm just kinda curious to see if anyone else has this problem...

DROCK999 · Since 31 May 2007 852 Posts Left Coast Opinionated

I'd shoot for a warranty, it looks like they're ripping at the seam which would go under manufacture warranty in some companies, but I have no idea how Liquid Force conducts their business

forrest · Wed Apr 01, 09 10:11 pm

I bet Airtime could stitch those up for you. I could see if any of my buddies at DaKine could run them through their sewing machines as well.

tekko · Since 20 Feb 2006 376 Posts White Salmon Liquid Force

Tony.

Sorry for the trouble.

Luckily Liquid Force stands behind all of our products %100 and will gladly replace this faulty pair of straps for you.

We sell thousands of these each year with less than 1% warrantee rate. Sometimes things happen, when it does, it makes us really easy to identify the problem and take care of it for you. No worries, no hassle.

Please email me these pics at tekko AT liquidforce.com and let me know which is more convenient for you, 2nd Wind in Hood River, or Gorge Performance in Portland. You can drop off your bad pair and pick up a new set from the guys at either shop on the spot.

Thanks for supporting Liquid Force!

pdxmonkeyboy · Wed Apr 01, 09 10:52 pm

Tony,
in the mean time, if you have to ride the straps, You can hold them together with a little mayonnaise and white bread Thumb's Up

Kiteguy · Since 26 Aug 2007 75 Posts

Ive never owned LF products and I dont even live in the States but when I hear of company reps standing behind their products like I see here, I think its pretty reputable! I will def. consider LF in the future. I wish all companies believed in their product this much.

Tony · Since 28 Aug 2006 940 Posts Portland Opinionated

Sol-flyer · Thu Apr 02, 09 7:52 am

I hear boots are popluar these dayz Laughing

Pepi · Thu Apr 02, 09 8:48 am

Reaper356 · Since 10 Dec 2006 781 Posts Salem / LC Oregon Opinionated

I hit a little hard and tore an ear off one of those luxury straps. Tekko / LF hooked me up w/ a new set! Great warranty!

Tony · Since 28 Aug 2006 940 Posts Portland Opinionated