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Pete
Since 29 Oct 2007
844 Posts
Opinionated
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 Fri Sep 04, 09 6:43 am Huge Props to Slingshot! |
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Just riding along on my '08 SST, I turned on the face of the wave, but got caught a little behind it, bumping along in the whitewater at the back of the wave, and it buckled underneath me.
I took photos, sent them off to Kyle, asking if it could be warrantied. To my surprise, he shipped me out a brand new '09 the same day! Awesome customer service. Thanks Kyle!!
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Tony
Since 28 Aug 2006
940 Posts
Portland
Opinionated
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Bettyboarder
Since 18 Mar 2005
1823 Posts
PDX/ White Salmon
XTreme Poster
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| Fri Sep 04, 09 7:42 am |
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| Nice!!!
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Gman
Since 11 Feb 2006
4911 Posts
Portland
Unstrapped
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Mark
Since 20 Jun 2005
3678 Posts
I need my fix because I'm a
Naishaholic
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| Fri Sep 04, 09 7:54 am |
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Slingshot definitely looks after their customers.
_________________
Cleverly disguised as an adult...
www.naishkites.com |
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shymac
Since 20 Jul 2005
919 Posts
Home Valley, Wa.
Bigfoot
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| Fri Sep 04, 09 8:15 am |
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Trust me you want to befriend the warranty guy. 
There's a bumper sticker that puts in perspective.
"No one rides for free... ass grass or cash..." HAHAHA  or just a 6 pack will do just fine...
_________________
https://www.hipcamp.com/discover/washington/windwoodrivers
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pdxmonkeyboy
Since 16 May 2006
6081 Posts
forever labled as the
retired kiter & motorhead Unicorn Master
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| Fri Sep 04, 09 9:25 am |
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I have experienced the same type of customer service, huge reason why I ride SS (and I still deal with that god damned release on my rev) 
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jblum
Since 13 Jul 2008
307 Posts
The Gorge
Obsessed
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| Fri Sep 04, 09 9:27 am |
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Similar experience with other SS warranty issue. Great service! Thanks guys.
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JHB |
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kitetele
Since 20 Mar 2005
121 Posts
Portland, Oregon
Stoked
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| Fri Sep 04, 09 9:59 am Likewise! |
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| Kyle rocks and helped me out with a Misfit earlier this year. Thanks Slingshot!
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The minnow
Since 26 Jan 2009
395 Posts
argentina
Obsessed
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| Fri Sep 04, 09 3:04 pm dont be fooled by others sling shot #1 |
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dido, that, way beyond others, bake that man a cake, send him dinner cupons, wash his dog, and fix and paint his car, buy him new tires!!!! did i mention pizzas!!!! sorry am in argentina!!!
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-know as the SECRET AGENT- |
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The minnow
Since 26 Jan 2009
395 Posts
argentina
Obsessed
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| Fri Sep 04, 09 3:52 pm Re: Huge Props to Slingshot! |
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| Pete wrote: | Just riding along on my '08 SST, I turned on the face of the wave, but got caught a little behind it, bumping along in the whitewater at the back of the wave, and it buckled underneath me.
I took photos, sent them off to Kyle, asking if it could be warrantied. To my surprise, he shipped me out a brand new '09 the same day! Awesome customer service. Thanks Kyle!! |
my buddies would fix that like new and ride then sell that busted baby!!!!!
_________________
-know as the SECRET AGENT- |
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Windian
Since 28 Apr 2008
902 Posts
Newport, OR
NEWPORT OG
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| Fri Sep 04, 09 6:29 pm |
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| SLINGSHOT ROCKS!!!
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kiteboards
Since 19 Mar 2009
47 Posts
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skilja
Since 02 Jan 2008
75 Posts
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| Sat Sep 05, 09 10:39 am |
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| Very much agree. One of the best warranty experiences I've had in or out of kiting has been with Slingshot.
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Sella
Since 21 Apr 2007
1794 Posts
Doin' The Dalles
FLY'IN HIGH PIE GUY
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| Sat Sep 05, 09 11:07 am |
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Blah...blah....blah...this Slingshot love fest is sickening....and even the Naish guy is helping row the boat. 
I ride SS and agree their Cust Service is so good it's ridiculous but are the other "guys" that bad with customer service or is SS just that far ahead??? A lot of good "no questions asked" warranties seem to be available from multiple companies. (????)
Oops...slipping into brand-vs-brand drama. Sorry...let me get back on track..."Slingy...you can have my first born".
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Inept_Fun
Since 14 Apr 2005
1417 Posts
Hood River
XTreme Poster
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| Sat Sep 05, 09 3:27 pm |
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BUP BUP you know slingy is gonna take care of you.
Not sure I can say the same for other kite companies. Anyone having trouble getting their eclipses warrantied???
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I heart dangling |
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kitefinn
Since 01 Aug 2009
7 Posts
Mt Hood
New Member
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| Sat Sep 05, 09 7:14 pm |
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| I agree, Slingshot takes care of thier customers, broke an SX, got a new one for reasonable cost.
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