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Slingshot is hiring a Customer Service Representative

 
Post new topic   Reply to topic    Northwest Kiteboarding -> Gorge / Portland / Oregon Coast
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Nick Stuart

Since 10 Sep 2014
1 Posts
Hood River
New Member



PostWed Sep 10, 14 11:18 am    Slingshot is hiring a Customer Service Representative Reply with quote

Hello everyone,

Slingshot is hiring for a Customer Service Position. The details on the position are listed below. If you are a serious candidate please email info@slingshotsports.com with the subject line CUSTOMER SERVICE POSITION. Include your resume and contact information.

Customer Service Representative
This is an exciting opportunity to join a global brand in the watersports industry. The customer service representative will work closely with the entire company and its customers in a high paced environment providing outstanding service to a global customer base.

Job Overview
The customer service representative (CSR) position is will work with all departments to achieve great customer care. This includes sales incoming calls, order processing, warranty claims, freight issues resolution, website questions and general customer questions. The CSR will be responsible for providing prompt customer care, making decisions on warranty claims, following up on sales support, organizing internal data, providing product technical support and excellent overall customer care.

Main duties include:
• Incoming calls
• Customer care cases
• Order processing
• Technical product support
• Sales support
• Warranty claims
• Freight claims
• Online sales support
• Organize data bases

Required skills:
• 2 years’ experience in customer service
• Experienced with kiteboarding
• Strong communications skills
• Ability to provide great customer care in a high paced environment
• Ability to self-start and problem solve
• Well organized
• Strong attention to detail
• Strong knowledge of Microsoft Office (Outlook, Excel)
• High School Diploma or equivalent

Preferred skills:
• Experience with NetSuite
• Experienced in wakeboarding and stand up paddling
• Multiple languages

This position will be located in Hood River, Oregon. This is a full time salary position with benefits.



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